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Patient Experience

Why Primaya Hospital?

Possessing National (ICAHO/KARS) and International (JCI) Accreditations

Primaya Hospital is committed to providing excellent services by prioritizing the quality of patient’s safety and security which reflects on the national accreditation of Primaya Hospital by Indonesian Commission on Accreditation of Hospital (ICAHO/KARS) and two of Primaya Hospital’s hospitals internationally which have been internationally accredited by the Joint Commission International (JCI).

Excellent Healthcare Services

Primaya Hospital is capable in providing comprehensive healthcare services for the people of Indonesia as well as foreign citizens (foreigners). The payment method at Primaya Hospital ranges from a personal payment, company guarantees, insurance, to BPJS. Primaya Hospital provides services with good technology and quality in accordance with community needs, that is to provide health solutions for the community.

Ease of Access

To reach public’s health needs, Primaya Hospital Group is located in many strategic locations throughout several regions and major cities in Indonesia that makes it easily accessible so that the community’s need for healthcare services can be sufficiently fulfilled.

Complete Facilities

Primaya Hospital has complete service facilities including Emergency, Radiology, Laboratory, and Pharmacy services that serve the community 24 hours a day. In addition, Primaya Hospital has a large parking area, patient education room, comfortable poly space, lactation room, play area at Children’s Poly, ATM Center, Musholla, Wi-Fi for patients’ families, canteens, and a comfortable lobby area. Primaya Hospital has excellent services for patients, namely Heart and Blood Vessel Services, Mother and Child Services, Trauma Services, and Oncology Services (Cancer.

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