Primaya Hospital West Bekasi

Emergency : (021) - 88855222

General Info

Primaya Hospital West Bekasi is a transformation and new form of the West Bekasi Awal Bros Hospital which was established on August 8, 2008 in the heart of Bekasi City. Up to the present time, Primaya Hospital in West Bekasi has been serving a lot of patients, both from Bekasi City and from the surrounding areas. Primaya Hospital West Bekasi is a nationally accredited hospital (KARS) and since 2014 to the present time has obtained international accreditation from the International Joint Commission (JCI).

Located only 5 minutes from the West Bekasi toll gate, Primaya Hospital is ready to serve patients with a variety of excellent facilities accompanied by 235 beds available and a number of other facilities. Primaya Hospital West Bekasi is committed to always developing its facilities with excellent quality in accordance with the community’s healthcare needs.

Primaya Hospital West Bekasi’s dedication in improving patient health is reflected in a comprehensive healthcare service programs. As a hospital that always puts patient’s safety and PRIMA quality, Primaya Hospital has several excellent services: the Heart and Blood Vessel Center, the Orthopedic Center (spine and knee), the Urology Center, and the Neurology or Stroke Center.

In the processes  from diagnosis, action, therapy, to rehabilitation; Primaya Hospital West Bekasi provides integrated services with the Primaya Hospital networks. This is a form of Primaya Hospital’s commitment to meet public healthcare services.

In addition to focusing on healing, Primaya Hospital West Bekasi supports every patient to lead a healthy life by providing various routine healthcare check packages such as medical check-up packages and various other healthcare check packages.


Service Quality in Primaya Hospital West Bekasi

Primaya Hospital West Bekasi is a hospital in west Bekasi that prioritizes good service quality including:

  • E-MR: Electronic Medical Record
    All patient medical records are integrated between units and minimize errors due to manual records.
  • Short waiting times for drug administration in pharmacy
    Mix <30 minutes, Non Mix <15 minutes


Doctor Schedule and Emergency Installation Number (IGD)

Doctor’s registration and schedule can be found here or through the numbers below:

  • Registration of outpatients via WhatsApp at number 081284523911
  • Especially for BPJS patients, outpatient registration can be via WhatsApp on 0811188232
  • Primaya Hospital West Bekasi telephone number (hunting): 021 8868888
  • Primaya Hospital West Bekasi Emergency installation (IGD) Number: 021 888 55 222


Outpatient Registration

Procedures for Outpatient Registration Through WhatsApp
Full name / Date of Birth / Medical Record Number (If Any) / Name of the Doctor and Polyclinic to be addressed / Date and Time of Treatment / Payment Guarantee Used (Personal, Corporate, Insurance, or BPJS) / Mobile Number to Contact

Especially for BPJS patients, registration must be done the day before at 09.00 WIB – 14.00 WIB every Monday – Friday and include the reference number.


Visiting Hours

We understand the concerns of patient’s families and relatives to visit and provide moral support. However, please take the wisdom of the family and relatives of patients to consider the needs of patients to rest for a faster and more quality recovery. Here are the visiting hours of Primaya Hospital in West Bekasi:

  • Intensive care room: 10.00 WIB – 11.00 WIB and 17.00 WIB -18.00 WIB
  • Inpatient rooms: 11.00 WIB – 13.00 WIB and 17.00 WIB – 19.00 WIB